WIC/SNAP: EBT Outage Notifications

As part of continuous systems updates, the EBT-4 vendor may have planned outages.  Retailers can sign up to receive email or text message notifications about Texas EBT-4 planned outages at: 


Outage times are planned to ensure the least possible impact to the Texas retailer and cardholder community. Depending on your store hours, your location may not be affected. Please ensure all store staff are made aware of the outage period and plan accordingly. 

HHSC may also utilize this platform to communicate information during disaster and/or emergency periods.

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